Cablemás Renews Billing Contract with Convergys
November 13, 2007
(Cincinnati and Mexico City; November 13, 2007) - - Convergys Corporation (NYSE: CVG), the global leader in relationship management, announced today that Cablemás S.A. de C.V., the second-largest cable television operator in Mexico, has renewed its billing agreement with Convergys for five years.
The renewed agreement continues the licensing, maintenance, and support of Convergys’ ICOMS convergent voice, video, and data billing and customer care solution for Cablemás.
"We serve our video and Internet clients with the flexibility and functionality of Convergys’ ICOMS solution," said Gerardo Martinez, Cablemás CIO. "The Convergys solution serves as our Triple Play Billing System and has enabled us to launch the new telephony service."
"Cablemás has been operating the Convergys ICOMS solution for over 12 years and it now supports more than 750,000 cable TV, broadband, and IP Telephony subscribers," said Jim Boyce, Convergys president, Communications, Media & Entertainment Business Unit. "ICOMS functionality provides Cablemás with the capability to facilitate the creation, sale, and support of its triple play bundles with a single bill and a single view of the customer."
With its award-winning software and its broad portfolio of professional and consulting services, Convergys leads the communications industry in the deployment of real-time convergent billing -- including the Quadruple Play of video, voice, data, and wireless -- for cable, wireless, satellite, and wireline service providers around the world.
About Cablemás
Cablemás is the second-largest cable television operator in Mexico based on number of subscribers and homes passed. As of June 30, 2007, Cablemás’ cable network served over 753,157 cable television subscribers, 203,890 high-speed internet subscribers, and 28,471 IP telephony lines, with over 2,160,634 homes passed. Cablemás is the concessionaire with the broadest coverage in Mexico, operating in 37 cities throughout the country’s oil, maquiladora, and tourist regions. Cablemás has consistently introduced innovative products in Mexico and was the first cable operator in the country to provide a “Triple Play” bundled service package of cable television, high-speed Internet, and IP telephony. More information about Cablemás can be found at www.cablemas.com.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world.
Convergys has approximately 65,000 employees in 68 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com
(Outthinking, Outdoing and Infinys are trademarks and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Convergys Contacts
Business and Financial Media -- John Pratt
+1 513 723 3333 or john.pratt@convergys.com
Trade Media -- Jeff Hazel
+1 513 723 7153 or jeff.hazel@convergys.com
Cablemás Contact
Chief marketing officer -- Francisco Rodriguez Lara
Francisco.rodriguez@admcablemas.com.mx
