How will you tackle the challenge of supplying effective enterprise-wide product management? One approach: Create the competitive lead by doing what the market seeks - provide innovation and quality in delivering customer-driven, on-demand products, services and bundles.
Achieving Sound Enterprise-Wide Product Management
With our Enterprise Product Management solution - a strong blend of products and services, you can increase efficiencies across your product management processes. This includes your ability to:
- Drive product consistency across the enterprise
- Centralize product data into a single enterprise-wide catalogue
- Create, manage and control products end-to-end
- Provide a single view of all product and services customized for each customer
Our solutions help you:
- Respond more quickly to customer demand
- Make better product decisions
- Introduce products and product bundles more quickly and cost effectively
- Drive cost and complexity out of product operations
Offerings to help you manage products and services across the enterprise:
Offerings to Help You Manage Products and Services Across the Enterprise
Need an efficient and reliable rating and billing solution? Infinys Rating and Billing Manager is a highly scalable, convergent charging and settlement solution that supports existing and emerging services across multiple vertical markets.
Our Rating and Billing Manager delivers your products and services to market quickly and easily. It serves as a flexible and feature-rich software application that defines new services via configuration without customization.
Want to drastically increase your customer service representative’s productivity when it comes to knowing what’s what in your product catalogues? Our Infinys Product Control Manager automates manual and disjointed product management practices, as well as multiple product catalogues, throughout your enterprise.
Infinys Product Control Manager can coexist with existing product repositories, centralizing and normalizing data and processes. This enables you to choose if, and when, myriad product repositories are replaced.
Learn How to Automate Manual and Disjointed Product Management Practices Throughout the Enterprise
DOWNLOADDo your customer service representatives (CSRs) have all the necessary information at their fingertips in a moment’s notice? The interface your CSRs use can sometimes make or break their response time.
Our Infinys Customer Service Manager is key in our customer-centric world. It enables increased CSR productivity, reduced churn, decreased order fall-out rates and lower total cost of ownership. Customer Service Manager offers your customers great product bundles and customer service across multiple channels.
Seeking ways to be more proactive with your customer contacts and add more personalization to these interactions? Need a way to empower your customer service representatives with real-time decision-making tools to better serve your customers and leverage marketing policies across all channels?
Our Dynamic Decisioning Solution will achieve these objectives and more. Let our consultants work closely with your organization to design a program utilizing the real-time rules-based software engine. We will help you meet, and exceed, your retention and loyalty objectives.
Want to ensure your systems are integrated and implemented effectively? We have long provided Consulting & Services capabilities for our communications clients' business support systems (BSS). Not only do we provide these capabilities for our own products and applications, but also for in-house and third-party applications.
Our services include:
- Solution Architecture Definition
- Development and Implementation
- Integration and Testing
- Training
- Project Management
- Custom Software Development
T-Mobile Implements Infinys Convergent Rating, Charging and Billing Solution within Nine Months
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