Sr Generalist Human Resources


Sr Generalist Human Resources

Essential Functions/Core Responsibilities  

• Evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management


• Provide comprehensive consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation


• Receive, process and respond to employee concerns and coordinate with appropriate stakeholders, as necessary


• Partner with stakeholders to develop innovative, creative, and proactive Human Resources solutions in alignment with the organization's overall strategies


• Conducting HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation


• Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws


• Provide comprehensive analysis of various types of key Human Resources metrics and consult management on effective decision making; develop clear visuals to communicate findings


• Prepare documentary requirements for the handling labor-related cases


• Evaluate programs against trends and advancements in Human Resources, develop recommendations, and drive execution of changes and improvements


• Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization


• May act as Business Partner, when required

• May help facilitate candidate selection processes, as necessary

Candidate Profile  

• 4 -6 Years of Experience


• University Degree Preferred


• Experience with Workday preferred


• Demonstrated experience with labor relations


• Excellent communication skills, both written and verbal.  Ability to effectively present information to internal and external associates


• Advanced Microsoft Office skills


• Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment


• Demonstrated ability to take initiative and ownership with focus on continuous improvement


• Excellent attention to detail


• Demonstrated ability to comprehend, analyze, and interpret

Career Framework Role  

● Requires in-depth knowledge and experience● Broad application of principles, theories and concepts in applicable discipline● Solves complex problems; takes a new perspective using existing solutions● Works independently; receives minimal guidance● Acts as a resource for colleagues with less experience● Represents the level at which career may stabilize for many years or even until retirement

The world’s greatest customer engagement services company.